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Financial Aid & Spay/Neuter Coordinator position - Animal Aid


Job Summary: Animal Aid, Inc. a non-profit, pet rescue organization and shelter located in SW Portland has one full time position open for a coordinator to manage our no-interest emergency veterinary service financial aid and our spay/neuter program. This position involves responding quickly and efficiently by phone to client inquiries for emergency and spay/neuter services for their pets.  It requires accurate documentation of the results of each conversation into our call center system. It includes talking to veterinary clinics, arranging client appointments, and providing information about the program offerings to callers and veterinarians.  The position may also include other projects, care of shelter animals, and additional administrative type work as needed.   Animal Aid houses abandoned and stray cats in our shelter with dogs housed in foster homes.

Note: If interested and qualified, please respond immediately.  We'd like to make a hiring decision by the end of January.

Knowledge, Skills, Abilities: * Must have in depth animal care related knowledge to determine emergency situation priorities * Strongly prefer veterinary clinic experience (reception, vet assistant/tech) * Prefer typing speed of at least 40+ WPM * Prefer self starter/team player (small office environment of 3 people) * Strong knowledge of PC usage and programs (internet, email, Excel, Word, Access) * Strong professional interpersonal communication skills both oral and written including accurate spelling. * Ability to work in a stressful, emotionally demanding environment handling calls with compassion and professionalism. * Ability to prioritize calls according to need and to quickly, efficiently and professionally follow through to closure. * Knowledge of office procedures and methods including telephone communications, office system, record keeping and ability to stay within a prescribed budget. * Ability to, on occasion, lift up to 40lbs (litter, dog & cat food) * Ability to sit most of the day at a desk using the phone and computer

* Ability to educate callers to the importance of spaying and neutering to prevent pet overpopulation.

* Be a team player

Please apply if you have compassion for animals, an in depth understanding of animal care, have a strong belief in spaying and neutering, strong organizational, prioritization, oral and written communication skills, a positive and attitude and sense of humor.  Hours: 9am-6pm M-F  Pay: $9/hr with potential for increase at 90days.

To apply please respond to this posting ([email protected]). Learn more about Animal Aid, Inc. by visiting our Web site www.AnimalAidPDX.org

The Mission of Animal Aid is: * To prevent and reduce animal suffering by providing assistance to abused, homeless, injured and sick animals. * To actively promote and encourage altering of all pets to reduce and prevent overpopulation. * To find loving, dependable and nurturing forever homes for animals in our care at the shelter and in foster homes. * To educate the public by teaching and promoting the ethic of compassion, respect for all animals, and the need to be kind and responsible stewards.


Joene Pike Executive Director, Animal Aid, Inc. Email: [email protected] Web: AnimalAidPDX.org

"Passionately Serving Animals and The People They Own"