Experienced SalesForce Consultant Needed for Non-Profit

Are you a SalesForce whiz? Interested in supporting the local community? Impact NW is recruiting a Volunteer SalesForce Consultant to support our QA department.

DESCRIPTION:

Assist the Quality Assurance Team to conduct needs assessments, configure applications, integrate third party apps, build and maintain relationships, training and ongoing support, and follow-up on projects/ tasks as needed.

RESPONSIBILITIES:

Client Consultation

• Meet with Impact NW to analyze needs, provide estimates on work and

determine the project scope

• Identify work practices and understands the nature of the businesses to properly define needs and customize solutions using the Force.com platform
• Investigate, document and analyze key Impact NW processes
• Works collaboratively with the project management team to determine required resources and create realistic timelines
• Perform and organize ongoing support for staff such as report building, data

quality, new integrations, etc.

• Contribute to the development of a strategic vision for product development and

enhancement

Business Development

• Identify and contact prospective clients for Collective Force Customer Resources Management (CRM)
• Facilitate installation and customization of Collective Force solution for customers
• Provide on-going customer service support
• Support Impact NW internal CRM needs for managing relationships with

clients

REQUIREMENTS

• Related university degree or college diploma required and/or an acceptable equivalent of education and experience
• Salesforce.com developer certification
• Minimum 3 years of project-based experience providing client consulting services
• High energy, creativity, resourcefulness, and entrepreneurial spirit
• Ability to absorb technical information and convey that information to non-technical customers
• Ability to work with people with diverse backgrounds

DESIRED QUALIFICATIONS

• Non-Profit Sector experience

APPLY

Complete the online application here: http://impactnw.org/main-navigation/how-to-help/volunteer/volunteer-how-to-apply/.

For more information, call 503-294-7486.