Experienced SalesForce Consultant Needed for Non-Profit

Are you a SalesForce whiz? Interested in supporting the local community? Impact NW is recruiting a Volunteer SalesForce Consultant to support our QA department.



Assist the Quality Assurance Team to conduct needs assessments, configure applications, integrate third party apps, build and maintain relationships, training and ongoing support, and follow-up on projects/ tasks as needed.



Client Consultation

  • Meet with Impact NW to analyze needs, provide estimates on work and

determine the project scope

  • Identify work practices and understands the nature of the businesses to properly define needs and customize solutions using the Force.com platform
  • Investigate, document and analyze key Impact NW processes
  • Works collaboratively with the project management team to determine required resources and create realistic timelines
  • Perform and organize ongoing support for staff such as report building, data

quality, new integrations, etc.

  • Contribute to the development of a strategic vision for product development and


Business Development

  • Identify and contact prospective clients for Collective Force Customer Resources Management (CRM)
  • Facilitate installation and customization of Collective Force solution for customers
  • Provide on-going customer service support
  • Support Impact NW internal CRM needs for managing relationships with



  • Related university degree or college diploma required and/or an acceptable equivalent of education and experience
  • Salesforce.com developer certification
  • Minimum 3 years of project-based experience providing client consulting services
  • High energy, creativity, resourcefulness, and entrepreneurial spirit
  • Ability to absorb technical information and convey that information to non-technical customers
  • Ability to work with people with diverse backgrounds



  • Non-Profit Sector experience



Complete the online application here: http://impactnw.org/main-navigation/how-to-help/volunteer/volunteer-how-to-apply/.


For more information, call 503-294-7486.