Program Specialist Senior, Quality Improvement

Digest topic: Jobs & Internships


organization:Multnomah County, Department of County Human Services
position summary:

Are you an expert in Lean Six Sigma with a passion to improve mental health services to some of our most vulnerable residents? Multnomah County Department of County Human Services invites applications for a new Program Specialist Senior on the Quality Management Team in the Mental Health and Addictions Services Division. This is a full-time position located in downtown Portland. The Eligible List created from this recruitment may be used to fill future regular, limited duration, full or part-time, temporary, or on-call positions.

As the Program Specialist Senior charged with Quality Improvement, you will be utilized division-wide in all program areas. You will direct all Lean improvement projects, to include developing Lean work flows with business processes and creating and monitoring the Community Mental Health Program's Biannual Plan.

The Mental Health and Addictions Services Division is comprised of three lines of business: the Medicaid Managed Care program for Behavioral Health Services, the Local Mental Health Authority, and child direct services. The mission of the division is to assure that a continuum of services is available for our most vulnerable Multnomah County residents.

The major functions of this Program Specialist Senior are:
Lean: Identify Lean work flow improvement activities and collaborate with relevant staff to improve efficiencies.
Quality Management Committee: Assist management with development of division-wide committee.
Performance Measures: Develop data and quality dashboards.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer.

Salary / Pay Rate:$29.02 - $35.73 Hourly
Apply by:October 8, 2014
Qualifications:Required Minimum Qualifications/Transferable Skills*: -Equivalent to a Bachelor's Degree from an accredited college or university with major course work in Business Administration, Public Administration, Public Health Administration, Organizational Behavioral Psychology, Quality Assurance/Quality Management, or a related field. -Five (5) years of increasingly responsible and major process improvement experience to demonstrate subject matter expertise. Preferred Special Qualifications/Transferable Skills*: -Lean and/or Six Sigma certification(s). -Two (2) years experience with Lean Six Sigma. -Ability to facilitate group meetings, presentations, community outreach, and experience with strategic planning. -Advanced skill using computer based tools to analyze financial data and other Lean project metrics, to include excellent working knowledge of Microsoft Word, Excel, and Power Point, Vizio, Data Management and Reporting Structures used to write reports, update project plans, and prepare necessary presentations.
Education Required:College degree
Other:Equal Opportunity Employer