IT Project Manager 1 (2 positions)

Multnomah County’s Office of Information Technology is a dynamic organization aligning itself with emerging industry trends. If you embrace change, if you see opportunity in challenges, and you want to use your skills to serve the public, we want you to join our team. This is an exciting time for IT at Multnomah County where we are revolutionizing our technology platform, learning new skills, and figuring out how to leverage IT to improve the efficiency and productivity of local government.

THE POSITIONS:

1. Project Manager 1 – Virtualization and Storage (Limited duration expected for up to 2 years)

The Server Virtualization project is in direct support of a Board approved project to build and migrate to a new two-site data center. Virtualizing the majority of our server infrastructure prior to moving to new facilities will reduce floor space and energy requirements, and it will simplify the migration process. Shared Storage needs to be designed and expanded to facilitate system availability and recovery objectives. This project manager will be responsible for coordinating all project activities including; planning project activities, identifying requirements and dependencies, monitoring project progress and managing project resources.

2. Project Manager 1 – Application Services

Initially, this position will provide project management services as directed by IT management to complete the work identified needed to prepare for the DCDR (Data Center and Disaster Recovery) and Network Convergence projects. The PM will lead county resources that will do the analysis, development, testing, and deployment of all changes required to support these strategic efforts. This position works closely with the other Application Services Mangers on standards and best practices and works with Sr. Managers for approvals of those standards. This position will assist the Application Services Managers on setting customer expectations and with communication

Customer Interface • Meet with customers and stakeholders on a regular basis to understand and document their current business processes. • Identify future business needs, especially from a strategic perspective and be able to implement appropriate voice and data technologies to address them. • Develop customer needs assessment processes and tools, e.g. surveys, interviews or assessments. • Develop a thorough understanding of available IT resources, capabilities and tools then apply them to the Server Virtualization and Storage Redesign project.

Project Management • Manage all stages of the Server Virtualization and Storage Redesign Project, including planning, implementing and monitoring activities. • Work with Technical Services group to develop project plans and activities with appropriate tasks, resources, milestones, cost analysis and timelines. • Work with multiple groups including customers, external agencies, and other departments to plan and implement the project. • Create and maintain project plans and related project documentation including project definition, scope, and budget. • Manage project members in the development of business cases, requirements, business process analysis, user acceptance cases, user training programs and other project activities as appropriate. • Monitor project and communicate status to customers, stakeholders, IT Management and others on a regular basis. Provide status reports on a regular basis. • Work with project sponsors to resolve issues, address changes and identify risks. Responsible for all project communications for assigned projects. • Manage issue tracking and resolution for project. • Throughout project lifecycle, define and conduct phase reviews interfacing with other IT Teams and customers as necessary. • Communicate and assist with prioritization of project activities and dependencies. • Communicate knowledge of existing IT resources and capabilities to customers to maximize utilization and minimize redundancy. • Communication and Training Plans • Develop effective communication plan and coordinate throughout project life-cycle. Identify different stakeholder groups and the most appropriate way to communication with each. Define the frequency for communicating with each group. • Develop training plan for rollout to customers and staff and manage training as a critical component of the overall project. Define training requirements for each user group, the most effective training delivery model, and the resource requirements to ensure the overall success of the project. • Work effectively with Talent Development team and Public Affairs Office to appropriately address these critical project components.

For more information on this position, including application materials, or to apply to visit our website www.multcojobs.org; reference job #s 9458-08 (Virtualization & Storage) and 9458-09 (Application Services).

Multnomah County is actively recruiting persons from various ethnic and cultural backgrounds to enhance service to our diverse communities. Bilingual/bicultural candidates are encouraged to apply. An Equal Opportunity Employer.