Part-Time Travel Navigator

Ride Connection is a private nonprofit that is made up of a network of service partners who work in collaboration with one another to provide vital services that strengthen our region’s current transportation services. We are seeking a Travel Navigator to join our team.

The Travel Navigator is responsible for processing incoming customer referrals and ride requests from customers or their representatives via phone, e-mail or other agency personnel, and determining the most appropriate transportation service(s) for the customer. This position:

-Coordinates ride requests with other Ride Connection service partners -Performs follow up activities with customers to ensure the expected level of service was offered and received -Passes pertinent information to appropriate staff -Registers new customers -Makes appropriate referrals to partner agencies -Communicates with service partners -Ensures that each person who requests Ride Connection service is treated with dignity, respect and patience. -Performs ride assignment functions as backup for the Scheduler position and dispatch duties as required.

Visit www.rideconnection.org for application and job description. For additional information, contact us at [email protected]. This position is an hourly non-exempt position, 30 hours per week. Hours for this position are flexible within our hours of operation, Monday through Friday 7:30am – 6pm. This position is open until filled.