Metro Area Assistant

Position Title: Metro Area Assistant

Status: Non-Exempt

Deadline for applications: July 2, 2010

Position Summary: Primary responsibilities of the Metro Area Assistant include administrative support to a multi-person work environment, information compilation, database maintenance and phone and reception duties. The Area Assistant supports several field managers’ activities by coordinating and conducting the day-to-day administrative and clerical duties of the office. This position follows the managers’ lead, taking on responsibilities or duties as assigned by the managers. The Area Assistant needs to be aware of the managers’ intentions in order to fully help each manager maintain program quality and congruence with SMART’s program and mission. The Area Assistant must be a self-starter, goal-oriented, problem solver and a professional individual.

Reports To: Program Manager

Primary Responsibilities:

•Perform general office duties - answer incoming phone calls, photocopy, file, compile and distribute materials, order supplies, archive records, etc •Maintain up-to-date records, compile statistical data, create reports •Process and assure security of volunteer applications; assign schools for all new volunteer applicants •Support managers and coordinators running SMART programs in 60+ schools in the Metro area •Be the “voice” of SMART as the initial contact for public inquiries about SMART and ongoing support for Metro volunteers •Assist with meeting and training logistics – notices, preparation, minutes, follow-up; participate in coordinator training as assigned; lead bi-monthly staff meetings •Compile information to support volunteer sponsor acquisitions •Oversee volunteer recruitment efforts and expand recruitment opportunities Secondary Responsibilities:

•Assist with special projects, fundraisers, and community events •Assist in training Area Assistants from other offices •Lead or assist with other tasks as assigned Knowledge and Skills:

•Exceptional attention to detail •Must have experience and knowledge of Windows applications, including proficiency in Google Docs, Excel and Word •Knowledge of clerical and office administrative procedures and the operation of standard office equipment •Experience and understanding of systems including database interactions. Prior experience with Raiser’s Edge preferred •Excellent written and verbal skills •Geographic knowledge of the Portland Metro area •Able to manage multiple priorities and tight deadlines while maintaining quality work and calm demeanor •Must be able to work independently or on a team •Able to communicate with a variety of people and levels such as volunteers, donors and outside partners •A sense of service and commitment to helping the children of Oregon learn to read Education and Work Experience:

•Some college preferred •Minimum of 2 years experience in office administration Physical Requirements:

While performing the duties of this job, the employee is occasionally required to stand, walk, and/or sit. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate.

General Requirements:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for the position.