Community Fundraising Associate

Digest topic: Jobs & Internships


organization:Mercy Corps
position summary:

PROGRAM/ DEPARTMENT SUMMARY: Mercy Corps’ Resource Development Department is responsible for raising funds from the private sector, which includes individuals, businesses, foundations and community organizations. Community events and “peer to peer”/third-party/independent fundraising represent a highly strategic and growing source of support for Mercy Corps’ global relief and development programs.

GENERAL POSITION SUMMARY: The Community Fundraising Associate will be responsible for providing event/fundraising support and thoughtful customer service to community fundraisers and online fundraising hosts. In addition, this person will assist with the development of strategies involving fundraising, information storage and stewardship procedures for these organizers.

ESSENTIAL JOB FUNCTIONS: • Respond to event/fundraising inquiries and requests for event/fundraising and PFP information, and provide support to all community fundraiser organizers from the start to the end in North America including but not limited to answering emails and phone calls, sending out materials electronically and/or through the mail, entering all communications in the donor database, coding donation envelopes for tracking purposes, adding events to the website, create appeal codes, pre-coding materials and coding incoming donations, etc. • On occasion, attend appropriate high value or high visibility community fundraising events. • Assist with the creation and maintenance of external community fundraising documents such as FAQs, fact sheets, event kits and instructions. • Ensure community fundraisers receive proper acknowledgement & that such actions are adequately documented. • Support the Senior Community Fundraising Officer with data entry, queries and other activities surrounding tracking and stewardship tools, including the tracking of events and streamlining of processes to facilitate efficient information storage and retrieval. • Create & update technical administration procedures guides for community fundraising department, hosts & others. • Write occasional blog posts for the Mercy Corps website on interesting community fundraising activities. • Stay abreast of Mercy Corps’ programmatic work and communicate the impact of this work to donors. • Recruit, organize and supervise interns or volunteers as needed or required for workplace giving tabling opportunities, events, administrative needs or special projects. • Other duties assigned.

Organizational Learning As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

SUPERVISORY RESPONSIBILITY: The Community Fundraising Associate will coordinate and supervise volunteers and interns to assist with workplace giving tabling opportunities, events, administrative needs or special projects.

ACCOUNTABILITY: REPORTS DIRECTLY TO: Senior Community Fundraising Officer WORKS DIRECTLY WITH: Development Officers, Web team, Development Operations department, Creative Services, Receptionist, Action Center and Sr. Community Fundraising Officer

KNOWLEDGE AND EXPERIENCE: • College degree preferred. • At least two years’ experience in the field of communication, marketing, fundraising or advocacy, with significant work experience communicating with people by phone and email. • Excellent written and verbal communication skills, with professional demeanor. • Demonstrated people skills and customer service experience. • Highly organized with a strong attention to detail. • Ability to work well independently, with minimal supervision and balance multiple priorities. • Experience in MS Office and database software. • Interest in international humanitarian and development issues.

SUCCESS FACTORS: The successful Community Fundraising Associate will be a detail oriented worker with strong inter-personal skills. The ability to follow high level initiatives while managing regular external communications is essential. This person will provide adequate support to community fundraisers in the most efficient and effective manner possible. Finally, this person will be dedicated to Mercy Corps’ mission of helping to build more secure, productive and just communities and will share that passion with supporters.

LIVING /ENVIRONMENTAL CONDITIONS: Must live in the Portland, OR metro area and be able to work flexible hours, including some evenings and weekends. Occasional travel within the U.S. may be required.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Salary / Pay Rate:Based on previous experience within salary levels
Education Required:College degree