Community Outreach Coordinator

Digest topic: Jobs & Internships


organization:Mercy Corps Northwest
position summary:

PROGRAM/DEPARTMENT SUMMARY: Mercy Corps Northwest (MCNW) is the assumed business name for the 501(c)3 non-profit, Mercy Enterprise Corporation. The organization was established in 1998 as a program of Mercy Corps, the Portland-based international relief and development agency. MCNW is a Community Development Financial Institution that assists all low-income populations, including minorities, women, refugees and immigrants, prisoners, previously incarcerated and the disabled in Oregon and Washington states by increasing their economic self-sufficiency and community integration through self-employment. For more information about Mercy Corps Northwest, visit

GENERAL POSITION SUMMARY: The Community Outreach Coordinator acts as a first point of contact for many of the people wanting to engage with Mercy Corps Northwest. As a liaison to the community, this position is responsible for representing MCNW in person and online. In furthering the development of MCNW programs, the community outreach coordinator develops resources for volunteers, community partners and clients through classes, events, and printed and online materials.

ESSENTIAL JOB FUNCTIONS: • Maintain and promote MCNW’s online presence through the MCNW website and social media tools (Facebook, Twitter, and blogging), including event promotion. • Design and deliver regular emails, newsletters and other informational and promotional materials. • Plan, promote and set-up seminars and ongoing Foundations business classes. • Organize and deliver orientation sessions. • Track and summarize evaluations of classes and seminars. • Recruit and support qualified volunteers for teaching, mentoring, and office support. • Conduct regular evaluations to assess and improve the success of education and outreach programs. • Organize quarterly networking events for clients and volunteers. • Oversee registration and payment process for classes and seminars on-line and in-person. • Assist with grant proposals and donor relations as necessary. • Other duties as assigned for the success, evolution and growth of the organization.

ACCOUNTABILITY: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

ORGANIZATIONAL LEARNING: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY: REPORTS DIRECTLY TO: Executive Director, Mercy Corps Northwest WORKS DIRECTLY WITH: Mercy Corps Northwest/Mercy Enterprise Corporation team and clients

KNOWLEDGE AND EXPERIENCE: • BA/S or equivalent in community development, economics, public policy, education and/or other relevant field or entrepreneurial experience. • Proven ability and experience with event planning and marketing. • Knowledge of design and publishing software, web development, and social media. • Excellent written and verbal communication skills as well as strong interpersonal skills. • Facilitation and public presentation skills. • Experience with general office and database management. • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required. • Ability to speak languages of immigrant populations such as Russian, Spanish, Somali, SE Asian language or other languages is a plus.

SUCCESS FACTORS: A successful candidate will have a demonstrated ability to function as a self-starter, be able to coordinate multiple projects simultaneously and have the ability to work some evening and weekend hours. S/he will have a willingness to work in the community with clients and partners outside the office and be able to work collaboratively with low-income and multicultural populations on issues relating to community development and education.

LIVING CONDITIONS/ENVIRONMENTAL CONDITIONS: This position is based in Portland, Oregon.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Salary / Pay Rate:Negotiable based on experience