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Shelter Manager Job Posting

Portland Homeless Family Solutions Job Posting


Job Title: Shelter Manager


Portland Homeless Family Solutions is a nonprofit organization whose mission is to provide temporary shelter for families with children, access to transitional resources to get families back into permanent housing, and advocacy for the elimination of family homelessness. Portland Homeless Family Solutions operates the Goose Hollow Family Shelter, a night shelter located at the First United Methodist Church, and Thirteen Salmon Family Center, a day shelter located at the First Unitarian Church.


General Job Description: Under the direct supervision of the Executive Director, the Shelter Manager is responsible for overseeing, facilitating, and coordinating the activities of clients & volunteers during the hours of emergency shelter operation. The Shelter Manager provides a safe, nurturing environment for shelter clients and is responsible for facilitating the daily operations and maintenance of the shelter(s).


Major Job Duties: • Facilitate & supervise the daily and/or nightly operation of emergency shelter for homeless families • Monitor the volunteer schedule to ensure openings are filled • Welcome volunteers & greet shelter guests • Manage volunteers and help them find projects to do while they are at the shelter • Help Volunteer Coordinator manage volunteers by making reminder phone calls, helping fill volunteer schedule • Help plan field trips for the families and coordinate training classes for the families • Interact with referral agencies, case managers as needed to ensure accountability and accuracy • Attend shelter staff meetings each week and communicate with the shelter director about the activities and needs of the shelter • Input data into volunteer and donor database during down time • Occasionally participate in special events, fundraising, and public presentations


Qualifications: • Knowledge of issues relating to homelessness • 2 years experience in social services, with preference given to volunteer management experience • Excellent written & oral communication skills • Computer proficiency in Word, Excel, Outlook or Thunderbird, Publisher, Google Docs • Ability to multi-task • Strong organizational skills and attention to detail • Creativity, friendliness, and a sense of humor • Ability to both take direction and to work autonomously when necessary • The ability to respond to requests for information via phone, mail, and e-mail • Ability and willingness to work as a team member and support the mission and goals of the Goose Hollow Family Shelter and Thirteen Salmon Family Center.


Time: 15-20 hours per week, beginning September 15. Day shelter shifts are from 8am-5pm; Night shelter shifts are from 5:30-10pm. You will be asked to fill at least one of both shifts.


Compensation: $12.50-13.50/hour, depending on experience


Email resume & cover letter to [email protected]. No phone calls, please.


Close Date: August 20, 2010. Interviews will be conducted September 6..