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This Halloween, don't be afraid of conflict! Face your goblins at this fun, interactive training, Nov. 1

November 1, 2008 from 9:30am -5pm Non-profit registration fee: $80 Downtown Portland


Conflict & Relationships- The Workplace & Beyond

Learning how to handle conflict better can enhance productivity and workplace harmony. The first step to more effectively managing conflict is a work environment where people have an awareness of strategies to approach conflict and some tools for better understanding themselves in a conflict situation and for approaching the conflict strategically. Through this fun and interactive workshop, participants will:

* Gain skills for responding strategically rather than reacting emotionally to conflict * Learn and practice active listening skills * Learn to explore interests behind positions for more collaborative problem solving * Explore the concept of empathy and gain skills for effectively demonstrating it to others * Learn and practice making skillful assertions * Learn and practice strategies for dealing with defensiveness * Understand the role of culture in communication and conflict * Practice skills and strategies for resolving workplace conflicts

By the way, this stuff applies to relationships with friends & family too! For details and registration: http://conflictandrelationships.eventbrite.com