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Customer Services Representative at De Paul Treatment Centers

De Paul Treatment Centers serves the greater Portland community by providing drug and alcohol addiction treatment services. We are currently seeking two Customer Services Representatives to manage incoming phone calls for the entire agency. This position will display our commitment to exemplary customer service with a caring, warm and helpful attitude. Responsibilities include greeting the public on the phone, directing phone calls to appropriate staff, answering questions about our services and scheduling appointments. Additionally, the CSR will comfort callers and reassure them that help is available. Position requires outstanding customer service phone skills, strong problem-solving skills and an ability to manage multiple-line phone systems. Prior experience working in a call-center environment preferred. Some understanding of addictive disorders a plus. Schedules will be Mon-Fri, either 7:30am-4pm or 10:30am-7pm.

If recovering, position requires 2+ years of continuous sobriety.

To apply, please send your cover letter and resume to:

De Paul Treatment Centers, Inc. Attn: Human Resources PO Box 3007 Portland, OR 97208-3007 Fax: (503) 535-1190 [email protected] www.depaultreatmentcentes.org EOE