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TACS Workshop: Effective Supervision (Jan 29)

Presenter: Cliff Jones, Senior Associate, TACS




  • Four key functions of supervision
  • Getting and giving useful feedback
  • Strategies to get good people to stay
  • Dealing with staff performance difficulties
  • Recognizing the impact of cultural/style differences in supervision
  • Organizational systems to support supervision

Employees are your organization’s greatest resource, but if they are not being effectively supported and directed, you may not be receiving their maximum contribution to your organization’s mission and goals. Cliff Jones, TACS Senior Associate, offers a holistic approach to supervision. He has helped hundreds of supervisors in nonprofits develop skills and supervision methods that really make a difference.

In Effective Supervision you will explore the most essential elements of a supervisor’s role, including setting goals, giving and receiving feedback, addressing challenges, providing support, and creating development opportunities that promote individual and professional growth. Cliff will address the specific challenges of supervision in the nonprofit environment, highlight participants’ real experiences in supervising staff, and help you identify concrete goals and changes that you can implement with individual staff and teams. You’ll gain strategies to address unclear expectations between staff and supervisor, ambivalence about authority, low pay, and heavy workloads.

Whether you have the title of supervisor or not, this workshop will help you develop the techniques to build staff ownership, encourage joint problem solving, and help staff experience success and satisfaction in working together. Effective Supervision focuses on practical application to build upon the supervision skills you’ve already developed or are beginning to develop, and learning new approaches to make a difference in your organization.

Who Should Attend

Effective Supervision is designed for both new and experienced supervisors in nonprofit organizations. The session will include techniques and strategies for program managers, unit leaders, supervisors and lead workers.

About the Presenter

As a nationally recognized trainer and consultant for nonprofit organizations, Cliff specializes in organizational development, supervision, conflict resolution, and positive strategies to build effective multi-cultural nonprofit organizations.

He currently provides supervision training and consultation nationally and regionally for staff working in special needs housing programs, environmental organizations, community advocacy programs, health and social service organization.

Cliff creates a uniquely supportive training environment in which participants can explore their own experience and test out new strategies to address the aspects of supervision that they find most challenging.


Ecotrust Conference Center

721 NW 9th Avenue

(between NW Irving and Johnson)

Portland, Oregon 97209

Click here for driving and parking directions.

Cost: $150.00 NAO Members: $135.00

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